Some time had gone by since my last visit to Kohler and I felt like giving it another chance. A Groupon was available so I purchased the deal and headed back to Kohler with a friend who goes there regularly and we spent the morning getting a facial and a manicure.
The facial - I get facials often at other places and know the general routine. The tech was sweet but she did not explain what she was doing to me, ask me questions, recommend products, etc. There also was really no privacy for taking off/putting on clothes, etc other than a sheer curtain that did not cover my treatment space. She also did not do extractions even after her instructor told her too. However, in the end I still left feeling clean and moisturized. The next day I woke up and I was broken out all over my face AND my chest. I have never broken out on my chest in my entire life. It has taken almost two weeks for my skin to clear. I have no idea what products they used but clearly it was not right for my skin.
The manicure - Much better this time, but the polish was still way too thick. Three hours later I had three chips and I had done nothing but have a late lunch, do some light shopping, and drive home. The next day the polish looked so bad I had to take it off.
Bottom line - I will never be returning to Kohler again, no matter how great the deal is. You get what you pay for.