First time we dealt with them they did an OK job fixing out sprinkler. The second time things totally fell apart. Called them and they answered but said they needed to call right back. They never called. I contacted them several hours later and they let me know that they forgot. Ok, stuff happens. I explained I had a bad leak and would like to get them out asap. They were able to schedule me for the next day which I thought was great. Only, they never showed up and never called. I never heard from them again. I guess they forgot again. Messing around with them has set back my repairs even longer! Too many landscaping options out there to basically call up and beg to give them my money. Oh well, on to another landscaper!