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| - As other reviews have said if you are looking to change your name Suite B is around the corner from the main entrance so park / walk in on that side. Both entrances have a security guard that will ask why you are there and will ensure that you get checked in. If you have a bag or purse, they will ask to check it for any weapons and then request that you put your cell phone on silent or vibrate.
I didn't have an appointment, but since we recently got married, I needed to request a new SS card in order to get my name updated. I received a ticket from the security guard that checked me in and I was about 4 numbers off from the most recently called one. I waited about five minutes in a chair before my number was called (side note: if you go at lunch time, they will have less windows open - so if you can, try going during the earlier morning, or a bit after lunch to ensure you get seen).
Be sure to check their website before going so you can print and fill out the application form and have it ready to go. It's also a great resource for being able to know what to bring with you so you don't have to make a return trip.
I had my passport, birth certificate, driver's license and marriage license. It took about five minutes for the clerk behind the counter to type in all my information and I was ready to go! She was fast, efficient and friendly. The security guard was helpful and funny.
Overall: A
Check the website, come prepared, and all in all it should be a quick visit!!
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