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  • Terrible clinic. For anyone with serious health issues, consider seeing more competent doctors with more competent staff. Generally: shockingly outdated office, outrageously rude staff, and kind but over-the-hill doctors who are dangerously uneducated on contemporary medical practice or the issues faced by the average person in 2016. For ~ 6 years I've had a family doctor here who has offered me practically nonexistent care, forgotten my history on multiple occasions and ignored an important form I required from him (my only request in 6 years). Further to this, MCI has an email address listed online that is not connected to their office. Even the office manager sort of shrugged his shoulders and said "we do fax only". If you're desperate for a prescription then hit the walk-in clinic but keep your expectations low. I've been locked out in the cold with elderly sick people by rude staff who opened the office late, I've been hung up on, and my direct requests through their office manager have been ignored (Note, I'm a generally healthy individual so I don't make an appearance very often. I would hate to see what would happen for someone with real medical issues) I would highly recommend seeking out different clinic for your GP. Many clinics have excellent online systems for appointments/emails/requisition forms etc and, most importantly, doctors who continue learning in order to stay up-to-date on what's relevant to their patients. There's just no excuse for this level of care.
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