I can only review Consignment process! Brought in a travel trailer for consignment, in excellent condition. The rep showed me NADA rating and said MSRP was only about $6000 and they offered me $4500! I asked for $5000 based on the information provided! They said they could probably only sell it for $6500!!! Three days later I see my trailer listed on their site for $10,700! They did nothing to earn that much of a profit in my trailer, trailer was in excellent condition!! Questionable business practices! I CANNOT RECOMMEND THIS BUSINESS! Beware and do your homework! Unfortunately I did not! They do not disclose the actual sale price so the possibility was that the business earned as much as I did on MY trailer for little effort! I highly recommend asking what you think it's worth and be willing to walk away!