Excellent customer service and very quick to respond. These guys were very professional. I'm happy I was able to find these guys as I am fairly new to the Gilbert area. I paid out of pocket to have a passenger side mirror replaced. The pricing was very reasonable. I received quotes from a few other shops and the labor alone cost more than what it cost me to have my mirror replaced at Gateway. I would definitely recommend to anyone considering doing business with these guys, thank you again!