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| - We left on DAY 3... Ok where do I start? We booked Mandalay out of sheer curiosity, having seen it last year when we stayed at the amazing Mgm Signature and went to Mandalay for the Shark Reef. We saw the beach part of Mandalay and we were impressed. We got a good deal through Travelocity, so we jumped on it. We got a "deluxe room" which includes nothing. No spa tub, no dvd player, no coffee maker, no fridge. It was a LUMPY bed, dirty or stained linens and towels, and thats just the room...
The pool was even worse. There is very little room near or around the pool area. You have to be out there in a chair by approximately 8, 8:30AM to get a chair. This is so ridiculous. The "Wave" pool was even more of a joke. Its gorgeous, but there is 1 teeny wave every 7 minutes or so. This does not a wave pool make. The "lazy" river, another amenity we booked for, was also awful. First of all, you have to bring a tube from home, or buy one in the Walgreens on Las Vegas blvd. Mandalay does not rent tubes, but sells them at $25 and better. No thanks. We brought out awesome $10 tubes from CVS in Staten Island. Lol. The lazy river, isnt lazy at all. Its FAST. Which would be nice, if there weren't so many road blocks in the river. Meaning, people are allowed to walk thru, swim thru, or just hang out in the river without a tube. This is retarded. There are a bunch of other pools right next to the lazy river. If you want to swim so bad, get out of the lazy river and hit a pool. What the hell? You're whipping through the lazy river on your tube unable to stop or control where you are going, and you bang into some kid or their mom in the river coz they're standing there like they're waiting for a bus and its MY fault? I don't think so. We went around once or twice and that was enough for our liking. We got out, deflated our tubes and head up to the South Lagoon pool. A fine choice if you have to stay at this hotel. Its quiet up there, there aren't many kids around (they're all at the wave pool/lazy river), and you can get a chair anytime you get up there. There is also a jacuzzi. Oh- btw- NO ALCOHOL allowed in the pool...hello??? Isnt this Vegas where you can drink walking down the street???
Next, the elevators. OMG. You could spend your entire trip trying to get from your room to the pool in the elevators. There are only 6 elevators for floors 17-34. They are slow and ALWAYS packed!! We waited a good 35 minutes to get from the 23rd floor to the pool. Insane.
The only saving grace of Mandalay is Burger Bar, Fantastic place! Fun, Customize your own burgers and now shakes. Love that joint. We were in Mandalay for 3 days when we decided to escape to a nicer hotel on the actual strip.We took our luggage in one hand and our burger bar take out order in the other and fled!! This hotel is WAY TOO FAR away from EVERYTHING!!!! That is a reason in itself NOT to stay here. Yea they have the tram, but by the time you get off the tram @ Excalibur and walk all the way across to NY NY and then across again to MGM to walk thru their casino to get to the monorail, you and your feet are exhausted. Also- The Tram is NOT 24 hours!!! We were stranded on the strip, and had to take a cab back to the hotel, which was pricey, since you are way off strip, and the traffic lights in Vegas are the longest I have ever seen. The cab meter goes up FAST!
Add on that the hotel staff was completely useless and whenever you tried to get Concierge to help you, it was like they were doing you some favor. There is no button on the phone for concierge, so when you call the front desk for help, they answer with a "Thats not us, thats concierge" and they transfer you. We gave up on this hotel on day 3 of our 8 day trip and escaped to Paris!! What a difference! Omg. Please see my Paris review for more info, as I have taken up enough space here. Ps- buffet was not that good. We had salad, lamb, bad sushi, and dessert. Now that they have this "one price, eat all day thing", the quality of the food has suffered. This is bad, because as you can see on Yelp, most of the other restaurants in Mandalay have awful reviews. Therefore, you are almost forced to leave your hotel for decent food, and therein lies the issue of the hotels location.
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