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  • This was my first time visiting this restaurant. My co worker recommended the Sugar Factory Restaurant for my their one of a kind drinks. The night started pretty good our server welcomed us and answered our question about the different drinks. As we waited to get our drinks the fire alarm went off, it went on for 5 minutes then it stopped. It was annoying and loud so we were glad that it stopped. 10 minutes went by and the fire alarm started to go off again. After 30 minutes we received our food. Didn't know what was happening our server just said that there's a problem with the kitchen. At no time did a manager ever come out to the dining room to apologize or even let's us know what was happening. We ate out food as quick as we could so we could get out of the noise. When it was time to pay the system was down they had issues with the computers, don't know if it was due to the fire alarm issue. The couldn't even get me a receipt. I had to check my bank Account to see my final total. With soo many choices in Vegas don't know If i would return to this restaurant. Bad experience overall.
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