Superb salon with many talented stylists! Read review from Samantha and totally agree with salon-you don't book an important (birthday) event at the last minute and expect miracles! Perhaps Samantha could have used some pre-planning and gone in knowing what she wanted in the first place and been aware of how long it would take to get the results she desired. Why should any salon return $$ when YOU received service and were happy enough with service to pay for it in first place?