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| - I've been in here twice now. The first time I was one of only a few customers so the wait time was minimal. I ordered two different juices--The Buzz and the Toxin Flush-- because I really like fresh juice and I'd been excited to try this place. First of all, I don't get why everyone is raving about the customer service. Both times I've been in it's been standard high school kids clearly working a part-time job. I say "clearly" because it's obvious they're just going through the motions; I overheard a woman ask a question about the pricing in the to-go case and the girl behind the counter sort of shrugged. And on my first visit the guy who rang me up asked, "Do you want ice?" I told him no. "Are you sure?" He asked. "It's going to come out warm." Now maybe they get a lot of complaints from people who aren't familiar with how juicing works so they feel obligated to ask that question, but the way he said it and his expression... It was such a turn off. Like he was warning me what I just ordered was going to be gross.
Both of those juices were fine. They tasted pretty similar to one another. I'd give each one a B. The second time I went in, the place was packed. I ordered an acai berry bowl and a Greenie juice, both to go. So the acai bowl came out about ten minutes later (all the reviews mentioning long wait times are correct) but the juice took another ten minutes. Meanwhile this frozen acai bowl is just sitting there in front of me, melting under its to-go lid. When I finally got the juice and got everything back to my car, I had a chance to taste the Greenie... And it was gross. Barely palatable. Bitter and sharp, not at all what I was expecting-- and I drink a lot of greens. The acai bowl was fine, the fruit was fresh and it all tasted good. I don't know that I need another one.
Ultimately I think I'll stick with The Chopshop or Whole Foods for juice. More customer service attention, faster (by far) and tastier. If you're looking for a good green juice, I recommend Chopshop's Kale Cleanse or the Chandler Garden at Whole Foods.
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