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  • I was so excited about this restaurant opening having eaten at the one in LA. What a disappointment!!!!!! My son and I went for dinner last night. I ordered the chicken soup which was a bowl of broth with MASSIVE quantities of huge pieces of carrots and celery with very minimal chicken. I exchanged it for matzah ball soup and it appeared that they brought the same bowl back with a matzah ball in it. My son ordered the prime rib sandwich. It wasn't freshly sliced prime rib as we expected (especially for $14.50). It appeared to have been boiled in water all day. When it came out it had tons of fat that had not been trimmed and had to be picked out. The worst was that it appeared almost gray in color. Nothing like what freshly sliced prime rib would have looked like and absolutely no flavor. My son didn't even finish it. Well....we thought we would try dessert. My son ordered a piece of chocolate cake and we also ordered one to go. The cake was delicious. However, when we got the bill we were overcharged. When we asked the server, he brought back the menu and kept pointing at the chocolate cheesecake price. We kept showing him the cake (that my son was then eating) and telling him we got cake, not cheesecake. When it was clear this would not be resolved with the server, we asked for a manager, who fixed it. My thought was that after all this nonsense - it would have been a nice gesture if she had comped the cake....but no, we paid full price for everything. $48.65 (including tip) for a horrible dinner. When I think of the hours it takes to earn $48.65, it makes me mad that I wasted it at Canter's. Horrible experience and no reason to ever go back again. As a side note, I agree with the other commenters about the large number of staff standing around. Ridiculous with so many people available we still had to actively seek drink refills for our water.
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