I've only tried this place once and I'm not sure if I will ever go back again. I had to wait in line for maybe 10 to 15 minutes because it seemed the customer in front of us had either a complicated order or there was a mistake in the order.
This took so much time because the employees had to call someone in order to figure out how to fix the problem. I'm not sure how long this business has been open but in situations like these one would assume that there are contingencies in order to expedite the next client standing in line. This was in the middle of the week and in the middle afternoon. So, this was not rush hour and this was not right at opening or closing.