I came here for an oil change.
The wait was not trivial, and the service felt like they were straining to care for being courteous. I was just another car to get in and get out.
So, human interactions aside, the service done was VERY poor.
They took out my air filter and asked if I wanted it replaced. Many places do this, but I respectfully declined the additional purchase. Then, when getting something else serviced just days later elsewhere, I notice that THEY NEVER PUT THE FILTER BACK! They didn't even put the cover for the air filter back (Talking about the passenger air filters.)
So a cheap oil change, with no special services (like windows being wiped, vacuuming, and other things that others reported), I leave without an air filter at all and no filter cover.
This experience will never allow me to return to a Speed Lube again.