| rev:text
| - This place is great! I think I'm addicted...to a car wash...really?! This is coming from someone who (until going to Clean Freak) had my car washed 2x in the past 7 months because it is always too much of a hassle.
I stopped by a few weeks ago not realizing they only clean the exterior and not the interior of the car. The customer service was amazing, though. I told them I wanted the interior done and they suggested a nearby full-service car wash. I drove off, looked on Yelp and the reviews for Clean Freak were great so I turned around and went back. I decided I'd try it and just clean the inside myself. I'm SO happy I did.
Pros:
1. Amazing customer service. It's the car wash version of Dutch Brothers coffee (hey, not a bad business idea...if they were to combine the two places). They're all really cheerful, friendly, and helpful. Mary and Keegan (sorry, can't remember if it's Keenan or Keegan) are both amazing and super helpful. You leave there in a good, positivel mood.
2. Excellent quality and price of the car wash...and if there are any issues, they will make it right. For example, I went to their 15th Ave and Cameback location and realized later on that there were little spots all over my windshield. I saw Mary today and she said it may have been hard water, etc. and sent me through the was for free to fix the issue.
3. Very convenient and quick. If you signup for the monthly (starting at $16/month) you can go through up to 2x/day. I laughed when Mary first told me this and she said a lot of people do it. I can now see why. It's addicting and it's so quick and convenient.
Cons:
1. The tire spray...works great on some cars/trucks I was told. It didn't work well on my car and I ended up with black residue on the wheels and the side of my white car. Now I know, though, and they said to just ask them to turn it off the next time I go there. Their customer service is awesome and Keegan actually cleaned it off for me and I left with my car looking perfect.
|