My friend and I went in today to each get a tattoo. We were told a 2:30 appt time by their front desk person, but when we showed up were told it had actually been 1:30 and they'd given our time away. The TWO of us knew she said 2:30, and despite taking our number they never called to confirm. They seemed unapologetic until I pointed out we'll just take our business elsewhere, at which point they were much more repentant. Too much attitude, unprofessional, not a place I would trust to put a permanent mark on my body.