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| - This place is so mismanaged. I have been here three times and every time they have been out of the meatballs in addition to their soups. Their cup lid organizer is always empty and I always have to ask for a lid or go without a lid which is annoying to me either way. The tables are usually dirty even though the place is slow and empty. A few months ago, I ordered an Italian sub here and the guy asked me what kind of meat I wanted on it? Huh? Its supposed to come with whatever meat the Italian sub comes with. The guy informed that I could put whatever meat I wanted on the sandwich. So I asked him if I wanted to have tuna fish instead I could get it? He said yes. Then I tried to explain to him that it would no longer be an Italian sub, it would be a tuna sub. He seemed to not understand my point. He said it would still be an Italian sub, but with tuna fish instead. I proceeded to tell him that the thing that makes an Italian sub is predominantly the meats and he agreed, but then followed up by asking me what kind of meats I wanted on my Italian sub. Doh! At the time, I couldn't remember the names of the Italian meats, so I asked him what meats typically come on the Italian and he said whatever meats I wanted? Double Doh! As he made my sandwich he ran out of meat and cheese leaving about 2-3 inches of my sub empty. He quickly closed the sandwich hoping I wouldn't see that the back half of my sub contained nothing but bread. When I mentioned it, he played dumb and asked me if I wanted him to fix it. Yes, of course I do. I am paying for it.
Last week I stopped by this place again in starving desperation and was relieved to find another guy working the counter. Whew! I told him that I wanted an Italian sub and he said no problem, what kind of meat do you want on it? Aaaaaaaaaaaaaaaaagh! He proceeded to make the sandwich with gaps in between the meats to make the least amount of meat possible spread across the length of the sandwich. Their were portions of my sub where my bite contained absolutely no meat.
The reality is that subway is not a good place to eat. They use low quality meats, cheeses, and ingredients, prepared by low quality people who can care less about your satisfaction.
I won't be spending my money here any more.
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