I started getting e-mails from them while I was in Oregon. There was a summer deal I couldn't resist. I called them and told them I was out of town and I would love to try them when I was back in town. Hailey answered the phone and booked me, she was very helpful and nice. The day of my service I had a wonderful experience. My facial and microdermabrasion was delightful, I was resting in this cocoon like table that massages you while you get your facial. After, I got my massage. I was so pleased with my experience that I talked to Lori and I became a member. A few days later I bought their deal for laser hair removal, what a deal, 6 sessions for my lower legs for $298. I had that service done 10 years ago, so I know I am getting a great deal.