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| - I'll be honest: I didn't always used to be a fan of Vistek. I used to find them very arrogant and high pressure every time I used to visit. But I've learned over time that it isn't all the staff, just a few. I know this because I've visited this particular location many times now. So I've slowly become a fan, although for a while, I had a preference to shop at their on-line store instead of their local presence, just to avoid dealing with their staff.
I'll hand it to Vistek: No one rivals them for sheer selection of photo and video equipment in Canada. I'd even daresay they (possibly even more-so than Henry's in Ontario) are the closest thing Canada has to a B&H Photo and Video store in Canada, at least in terms of product selection. Close, but not quite, and definitely not as cheap.
Their everyday pricing is a little bit on the high side, but when they have sales, they're comparable or even sometimes cheaper than the competition (they're nowhere near as cheap as their US counterparts, but that's true in many industries). If you do find pricing cheaper elsewhere, either locally, or on-line (even from stores in other provinces), you may be able to get a price match in store. I've been successful on getting a price match on some lenses against stores in Ontario, but they always had to check with the manager first, so your millage may vary. Their price match policy isn't like Staples or Best Buy where you show proof of the lower price (and if they need to, verify stock at the competition), then the front-line staff are authorized to give it to you. So if you're looking for a price match, you may need to prepare yourself mentally.
Vistek is the exclusive Canadian reseller of Benro/Induro equipment, so if you're looking to purchase items from those product lines, Vistek is the only place you'll be able to find them, at least in Canada. For a while, they were also the only source for Lastolite lighting products in the city as well.
To Vistek's credit, they seem to stock new items and accessories faster than their competition; I suspect this is because they have a national presence and thus are able to source product faster or easier.
I've purchased many things over the last year from Vistek, including camera bags, lenses, microphones and an ENG kit, tripods and monopods, and various other photo and video accessories, either because they were the only ones in the city stocking it, or they had the lowest price or most comparable price compared to other stores on-line, especially with shipping factored in.
Anyways, if you're looking for a particular piece of photography or videography equipment, chances are that Vistek carries it.
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