Knew it would be a mistake taking Greyhound again. I had to use them in a pinch a few months ago because my Mother had emergency surgery and I got to Salt Lake city faster. Coming home I got bitten by bedbugs! This trip I was simply trying to save money. I'm sitting at a table in the filthy food area when the rude cashier began yelling at a gentleman in Spanish. The gentleman obviously did not understand, so the attendant called Security. Security arrived and also began speaking Spanish! Apparently they were accusing the gentleman of taking something. I told the two that if they were going to accuse someone they should do it in a language everyone understands. They then had another little conversation in Spanish and the Security Guard came over and demanded to see my ticket. I showed it to him and he then asked for the receipt for my soda in front of me. It wasn't in my pocket so I asked him why he wants the receipt. He told me the attendant said I didn't pay for it. (I took receipt out of my bag, showed it to him, and asked for him to put that accusation in writing) Of course he wouldn't do that. At that point another employee showed up and also began babbling in spanish. He turned around and angrily told me "this is America and we can speak whatever language we want". I told him he was exactly right. I'm a combat veteran who has defended that right, however, that gentleman over there has the right to understand and defend himself from his accusers. He then went on a crazy tirade about the Constitution means nothing on Greyhounds private property. There was also an off duty attendant yelling as well. I got my pack and walked away. I'm accusing No one of anything, just thought I would write about my experience.
I will say the station is dirty and the restrooms are filthy. The employees are lethargic at best and rudeness is the norm. Security is Barney Fife aggressive and seems to pay quite a lot of attention to the opposite sex.