| rev:text
| - Always always read the reviews! Especially the ones that aren't "recommended" by Yelp or the like. I was eager on getting my Canada Goose jacket dry cleaned again after only getting it done once a few years back. I've had my jacket for about 4-5 years and this was my second time getting it cleaned because of my apprehension after my first experience with another dry cleaning company. I inquired with Sporting Life regarding any dry cleaning companies within Toronto they could recommend, and the only company they recommended was Hollanderizing Inc. I looked at their website to see their prices and where they were located and although their prices weren't advertised (I had to email them), I liked how they offered a complimentary pick up and delivery (for $75 they should pick it up and deliver). The price also includes insurance... which after my experience, I am not sure was worth the splurge because upon receiving my jacket this past Monday, I noticed a tear on one of the arms of the jacket. I phoned the next day after the delivery (after further inspection of the jacket) and the woman I spoke with told me the boss/manager would call me back. He called back later in the day and told me to email them pictures of the damaged goods so one of the employees can assess it. I figured it might take them about a day to email or call me back to let me know what they can do for me. However, upon receiving a call back this morning, they basically told me they ALL discussed the situation and decided that bottom line was: it wasn't their fault. Their dry cleaning process "does not damage jackets nor does the handling of items during transport". Right. Because when one of your associates picked it up, I had my jacket in a plastic bag for some protection and he said he didn't need the bag because they hang the jackets in the back of the van. I am not a psychic but maybe my jacket got caught on another jacket's zipper or the hanging rack or a loose screw in the van? But no, I am not a psychic. Apparently the "best" they can do for me was for ME to drop my jacket off MYSELF and pay $10-15 for them to repair the damage that DEFINITELY WAS NOT THERE before they picked it up. Uhm, why did I pay for insurance though?! Beware! Maybe for a cheaper jacket ($100 or less) you should get it cleaned here if you don't mind getting a damaged jacket back, but for upwards of a $500+ jacket, you might as well clean it yourself (that is, spot cleaning as opposed to putting it in the washer and dryer FYI). I should have just went to the dry cleaning company I went to the first time (the one inside Loblaws on Dupont). The quality of cleaning is the same, and mind you the first time I got it back and I wasn't satisfied with the cleanliness, they happily took it back to re-clean FREE OF CHARGE! Now that's CUSTOMER SERVICE! Oh and did I mention they only charged $30-40?! Plus it WASN'T DAMAGED!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)