One reason people go to chains is they expect consistency. We arrived at 5pm on a Friday and the hostess explained we couldn't have one of the dozens of empty booths b/c they didn't have enough staff on. We chose a small high-top table and once the bread, salads, and appetizer showed up the waitress asked if we'd like to move to the booth behind us. I said, "We were told we weren't allowed to." She said, "That's weird." I agreed and we moved. They were out of the beer I ordered off the drink list. Also, my wife usually orders the mixed grill but we were told they no longer have vegetables or rice. So we decided to stay anyway and I got a prime rib that was 1/3 fat. I expect some fat, but I thought to myself, if I ordered the smaller cut would they have given me the same piece and just hacked of the all the fat? It was okay though. Fries were soggy. Wife liked her chicken entree and tuna appetizer but overall we were disappointed. The highlight of our meal was or waitress: attentive, polite, and professional. Her name was Jasmine. Great job Jasmine, maybe you should be the manager.