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  • Here Yelp, let me rephrase my review since you obviously don't know what it's like for two people to buy a vehicle together and deal with people from the same company telling you each something different. Two people should be able to buy something together, not be attached at the hip, and still get consistent treatment or reliable information. Which we did actually receive elsewhere, so I know it's possible. After my mother felt ignored by this dealership after visiting on Tuesday I made a phone call to them. The same night she'd been to the dealership we both talked to a manager named Rick on the phone. I sat on the phone with him while he directed me to a truck on their site which was listed for about $9,000 that was so new on the lot it still needed to be inspected. The phone was handed back and forth multiple times. In the end they made an appointment to meet Wednesday since that wasn't my earliest available time, but it was for her and we wanted to act as quickly as possible. I heard him tell her he would be there waiting for her. He wasn't, and she was informed the truck had been sold. I convinced her to call again Thursday morning and was told by Brianna (sp?) that the truck hadn't been sold, just sent to auction after not passing inspection. There was no information about why it didn't pass or where it had been sent. We were done. Friday morning I had someone call my contact information that we'd given them and apologize that the truck had been sold and offer another appointment to possibly keep shopping around with them. No, thank you. The right hand doesn't know what the left is doing. A sales rep, let alone a manager, should NOT be talking to customers about a vehicle that hasn't even been inspected. Why did he even bother telling me about that truck? He could have shown me something else online.
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