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| - Ugh are you kidding me? I had read some great things about this place in the past but boy was it awful! Does Megan Romano still own this, because she must not be hanging around here, I expected so much more! Arrived after 2 p.m. assuming there would be a rush. There were 2 people in the whole place. Set up was very confusing about... do you sit down? Do you order at the counter? Looking into the pastry case (somethings were labeled with tiny labels, others had no label and we had to guess) there were sandwiches displayed that were obviously days old, with the edges of the cheese and the eggs all dark colored and curled up, really disgusting and totally unappetizing. The girl behind the counter (who later I discovered was in a rush to leave for the day) was not helpful and kept asking 'is that all you want', 'is that all you want'. We assumed that what was in the case was all there was. I am short (5'1" tall) and I didnt even see those chalk board menus way over on the other side of the kitchen, until after I had already ordered! There were no printed menus, and nothing close enough for a customer to see, take a look at and maybe take a minute to decide. When I asked what kind of salads they had she said 'we only have the house salad for $7.25'. $30 for two croissant sandwiches, two teas and a 'house salad', WOW in a place with no customer service tableside. The high point of my lunch was that the croissant roll itself was fantastic, great job! Otherwise, my ham and gruyere was just that..several slices of ham and a slice of cheese. No condiments, no lettuce, tomato. (I was craving some great boutique kind of mustard or maybe that apricot aioli that was stated to be on the turkey sandwich). My partner had a BLT. Two strips of bacon in a $7 sandwich, really guys? The salad would win the award for worst combination of a ton of ingredients in a salad. The lettuce used was romaine, and it was the pale inner, sour leaves of the romaine, sliced up but some werent even sliced up, I had to wrestle some of it with my plastic fork. The dressing was so sweet it was like pouring simple syrup on the salad, which already had figs, cranberries, candied hazelnuts, and what I think was pear poached in vanilla syrup (overkill). It was like eating dessert, except I forgot to mention there were tiny slivers of what I think were salami - like that ingredient seemed so random among the rest of them. It took me 20 minutes to get that sugar taste out of my mouth. Tables were dirty, the floor looked like it had not been mopped in days or a week, the front windows were dirty inside and out. The cabinet that was doubling as the trash receptacle and at the same time held your forks and condiments (ewww that they are right next to each other) was an area that was dirty, confusing, and I really objected to using a plastic fork taken from a plastic cup full of forks, in a place charging this kind of money. No napkins. The interior was fun and hip, but between the decor design and ALL the stuff in the two pastry cases, and then the 4 different chalk board menus, piles of cookies, popcorn and candy in packaging, I really felt like this place was having an identity crisis or trying to be too many things to people. Would you go into a place and order a 'Kalbi Beef Rib' dish at the same place where you can get an egg white frittata? Just a really confusing all over the place menu. And to call it a bakery and 90% of their items are cakes and chocolates and no bread or rolls in sight, is a bit of a stretch as far as identity as well. It should be a cafe that sells baked goods. Not a bakery selling involved food like ribs. I definitely would not return.
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