I went to this location on a Saturday morning when my husband took the kids for an hour. I rarely take time for a pedi/mani and saw my opportunity. The shop was dirty but I was short on time so I sat down. I closed my eyes after I sat in the pedi chair until the nail tech scrapped my toe nails so hard that she punctured the side of by big toe! It was/is very painful and two hours later, I am still bleeding under the toe. She kept putting an unmarked liquid on the wound and I made her stop so that I could go home and clean it with a safe product. I wish that I would have looked at reviews first. I would have never gone into their shop.