Best bowling in the Valley
Went bowling with my wife and little girls on a Sunday. Uptown was very busy and we had a 1.5 hour wait. But, it timed well for us to hit dinner before a couple games and worked out.
Staff is very nice, but seems to struggle with the rush of people constantly hitting them. Some management structure and training would go a long way toward helping them provide a better overall customer experience-- have multiple register running instead of three people figuring out how to charge a bill; not having people run back and forth from register to shoes; check-in station instead of mixing bowling/paying and check-in flows; et al. But, at least they try to be as pleasant as possible.
The fourth star comes from having a clean, fun, youth-friendly setting. There truly is no better bowling experience around. The game and laser tag areas are also cool.
Visiting Uptown makes for a family-friendly excursion. Games, frames, and A/C on a hot weekend. Some minor improvements an they could start averaging four to five stars.