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  • If you or a family member are discharged from the hospital with instructions to pick up a compounded prescription from this pharmacy on a specific date, and that the prescription has been faxed to the pharmacy, call first. My best friend has a very sick mother, and they reside in Buckeye, in the neighborhood of fifty driving miles from the pharmacy. Upon discharge from Banner University (Good Samaritan) hospital, my friend was instructed to pick up the prescription two days later on a Monday. Upon arrival at the pharmacy, she was told that yes, they had indeed received the prescription, but that they did not have the components/ingredient drug or drugs required in the compound, nor would they be obtaining it. She was then asked if she had a regular pharmacy, and if so, to go there. Her pharmacy is a Walgreens! If the pharmacy received the prescription and knew it could not be compounded, then they should have phoned and notified the patient and her family that they would be unable to fill the prescription. Every pharmacy I have ever dealt with that did not have a faxed prescription in stock has always phoned me. Every time. My friend wound up driving over 100 miles round trip for nothing, and now the hospital pharmacy itself is going to compound the prescription for her. I myself would never do business with this pharmacy based on the cavalier attitude expressed by the associate.
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