I've been a customer of All Copy Products for the past 6 years and just came across it on yelp. So hard to believe the bad reviews! I have had nothing but a great experience with this company, especially the service response. The few times we've had an issue they have sent someone out immediately, even if only to explain how to use the machine lol (we are tech tards)!
There is a reason we have been with them for this long.