First timer here! Was able to walk in without an appointment on a Thursday morning and had a haircut + balayage with one of the stylists out there. The overall experience was just fine for me as it took the guy ~3hr to bleach/dye my hair but that was only the first attempt since the outcome was much different from what I showed him in the picture. My hair got mostly greyed out which is not what I wanted at all. Then it took him another 2hr or so to "fix" it...well, sort of. The place looks pretty legit and the massage was good but I'm probably not coming back with another 300 dollars just for those.