From what I understand, some Data Doctors are part of a corporate structure, and some are independently owned. This is an independent. I had a great experience, and would only go to this location. The other locations (corporate) quoted me crazy high prices on the phone. Not this one. Owner is fair, up front, and worked quickly to solve my problem. Steve was great to work with and I am happy to endorse this business. If I have a computer problem or data recovery issue with a camera, this is my go-to business.