Asked the hotel to give us a cab company number and they gave us this. We called them for pick up at 4:00 pm and the lady told us that the cab driver will call us if he/she is on his/her way. 15 mins passed and still no call from the driver. Called them again for the second time to follow up about our request and they told us that the driver will call in 10 minutes or so. 10 minutes passed and we didn't receive a call assuring us of the whereabouts of the driver so we decided to call a different cab company 'cause we're going to be late for our bus schedule. The other cab driver (from a different company) called and said that he will be at our location in 5 mins. He arrived in time and then the driver from this company arrived at the same time. We decided to get the first one that arrived and the driver from this company got mad and told us that we shouldn't call two different cab companies. She even screamed at the other cab driver to not take us to our destination and just leave us there. We waited for 30 minutes from this company and the behavior of their driver is rude and unacceptable. We will never call this company again. You've been warned.