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| - The first real time I have debated 1 star, the only thing that changed my mind was the waitress. We were really excited about this place despite the poor reviews. Let's start from the beginning, when you walk up you are confused where the entrance is, and no one directs you. Finally go in through the patio and am squeezed in beside the kitchen, the bar and the walk way to the main dining area. I am standing there waiting to tell the hostess my name for the reservation and one of the staff members literally yells at me to move, no joke, he yelled MOVE!! I nearly had a heart attack thinking this is like a heads up situation, no no it is because where you wait to be seated is beside the cupboard that they keep the plates and he wanted to put them away. I couldn't even make this up. And yes it is hot, it was already like 35 outside and so you can imagine what it is like inside. That's not the issue though the real problem is the heat was making the exposed pipes perspire and was dripping a lot of water down onto unsuspecting patrons.
The food, for the first time in a long time I didn't finish my meal because I straight up thought it was bad. The veggie burger was not fresh as they claim, it was frozen and tasted freezer burnt. They automatically put it on a gluten free bun, which they should ask if you have a gluten sensitivity before serving that horrible, crumbly, greasy and COLD bun. I had to ask for a regular bun and let me tell you it was like the Wonder bread buns. Really step it up people, buns matter big time, it can or break a burger.
They told me they couldn't do the Mac balls without bacon, even thought the description says it is on top of bacon, not that bacon is in it. So I got it on the side because apparently they can make a veggie version of it but cannot make that one into the balls. It was mediocre anyways. The slaw was OK nothing special. Paid 5.00 for sparkling water so we didn't melt to death. My boyfriend had a regular meat burger and advised me to give no more then 2 stars for his as well.
So disappointed, the waitress was super sweet and attentive though so the owner can thank his staff for saving him from my first 1 star. You think I'm being harsh but I always said I am saving my lowest review for when the food is inedible, and like I said I didn't finish because it was bad.
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