I saw Mark Rich's Groupon promo in my inbox one morning and decided to give it a go--bad choice. The service was straight up horrendous.
We ordered a Caesar salad which was tasty, but then waited for 30 more minutes on a spinach calzone. 30 minutes for a single spinach calzone.
You gotta love open kitchens, because it was wonderful watching the cooks giggle and flirt with each other, slowly assembling meals for the handful of tables and take out orders they had. All the while, the manager casually enjoyed his red wine, slowly sipping the night away. Seriously, it felt like an episode of Kitchen Nightmares. Get off your bar stool and manage!!
The apathetic waitress walked passed our table several times, ignoring our empty beer mugs and discontented faces until I shouted out twice to ask how much longer we'd have to wait. The single calzone arrived and tasted good. But I don't like to wait around and be ignored all night for just good.
And wouldn't you know it? That waitress got so smiley and attentive as soon as the check came. You would have thought she was in the running for Miss America.