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| - Mt. Sinai seems to be full of all manner of totally competent and even brilliant doctors, so if this were a ranking purely for medical expertise I would give them five stars. I really do believe they are probably one of the best hospitals in North America in terms of quality of care.
Alas, part of being a good hospital is having smooth operations and modern facilities, and this is where Sinai doesn't rank as well. I once went for a pre-natal ultrasound that was scheduled for 9:15 and I wasn't seen until after 11. When I commented to the technician that it must be a particularly crazy day she said flatly that every day was like that and that she wasn't surprised at all at my wait. Totally unacceptable. Patient scheduling in something as routine as prenatal ultrasound is not a complicated science.
I delivered a baby at Sinai under some pretty shitty circumstances and I had one nurse in particular who was of the, "you shut up, I'm in charge" mentality, though the rest of the nurses were wonderful. There was a bathroom in my room but it had the unmistakable, neon-lit, beige tile, bleak look and feel of a hospital bathroom, with only one, too-small, not at all soft bath towel. It was clean I suppose but not in the least bit comfortable.
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