I'd been going to this place for years now with my bf. The service has gone down a lot & the quality wavers. I went last week begrudgingly because my bf really wanted something quick, relatively healthy, cheap & we were in the area. In our last experience, after toasting 2 shawarmas, the older guy checking us out washed his hands, didn't dry them & packed our toasty shawarmas with dripping wet hands - what was the point of toasting them? Immediately the pita bread started to rip - why wrap the shawarma with the pita then if I'm supposed to eat a ripping, loose 'salad'? The staff didn't seem to care about having torn the bread down the middle & just packed it to go. We won't be visiting this location in the future. Our experiences have been from wrong orders, rudeness & arrogance (especially when I used to visit alone as a woman) to no cleanliness standards (don't wear gloves).