Gave up Diet Coke for Lent and found myself hitting this Starbucks for a fix. Up until recently, I wasn't a coffee drinker. The staff is always pleasant, whether I am in the drive through or inside the store.
One thing that sets Starbucks apart is that they can give you your drink at a lower temperature. I know this becuase I asked them what the difference is between a kids hot chocolate & a regular hot chocolate. The difference is about 30 degrees (if I recall correctly). So, when I order an Earl Grey, I ask for it at the kids temperature. I don't like drinks that I have to wait 20 minutes to drink! Perfect every time!