My daughter had her 5th birthday party here last summer. There were a few hiccups during the planning stage and miscommunication between management and supervisors but on the day of the party they pulled it off beautifully. The party room was decorated in the colors I had chosen before we even arrived. They also let us stay a little longer than our actual rental time since there were no other birthdays after us.
After the kids took a break from ice skating to eat and have cake, there was a minor issue that all the scooters we had rented for the kids had been taken by other ice skaters. The supervisors took care of it and went around the rink to collect our scooters from everyone who had helped themselves to them so our kids could have them back.
The party rental and food package was a great value for a kids' birthday party. Being 8 months pregnant this was the best and most enjoyable way to get out of the heat for a summer birthday celebration.