I ask people, "where can I find good New York style pizza." Then I go where they say, I'm disappointed and then ask, "Have you ever eaten pizza in New York?" The answer is "no" and I kick myself every time for not asking that first.
As an East Coast transplant (who has had pizza multiple times in New York), this is the closest to real New York pizza I have found. (No offense to Sal's, which seems a local favorite, but Sal's sauce tasted like Chef Boyardee.) It's really frustrating to grow up with great pizza your whole life just to discover the rest of the country has no clue how to make it.
I've not yet had bad service, but as an east-coaster, I don't expect the place to open up like freakin' Beast's kitchen for Belle (be our guest, be our guest) either.
This is my go to pizza place. Now if they would only sell it for Lil Caesar prices.