You know you've selected a great plumbing company when the neighbor's plumber comes down the street to talk to my installers about applying for a job!!! AND they were referred to me by another plumbing company that only served the West Valley, I live in Chandler.
Two months ago, I'd noticed a recent musty odor coming from the bathroom faucets. After a trip to Home Depot to replace faucet filters it still didn't eliminate the odor. Josh came out for a service call. After explaining what the cause was and checking all the faucets in the house, I realized the existing soft water system and filter wasn't doing the job anymore. I'd been paying $40.00 a month for 13 years!!!! I have more than paid for 2 new systems!!!
While Josh was here he also screwed down an open cap on my hot water heater, left open by the installer. Nice!
I decided to purchase the carbon filtration system. Josh returned on the install date (on crutches with a torn ACL) with Kyler to assist. They were on time! They were personable yet professional & done in 2 hours. They spend a lot of time demonstrating the LED panel & making sure I knew how to program the new unit, check it's cycling status, etc. They neatly removed the old system and pipes.
These guys get it! They are FOCUSED on customer service and know that if they treat you right, pay attention to the little details that it earns loyalty. They are reasonably priced and more than competitive. I am a customer for LIFE!