Brake Masters on Scottsdale Rd at Shea is an extremely honest shop. Twice I have personally seen this. The first time was when the Honda dealer told me my CR-V front brakes were at 2.5 mil and needed to be replaced. I balked at the repair estimate, even with their "coupon price." I stopped at Brake Masters and they were significantly cheaper and offered a lifetime guarantee so I scheduled an appointment. I went there two days later and was surprised when they notified me I DID NOT need brakes. My brakes were at 4 mil. They said they see this quite often. There was no charge.
On my other car ( Accord) I was getting a bad constant right front brake noise. I figured a brake pad was bad or something like the caliper was defective. I was due for an oil change so I scheduled an oil change and brake repair. When they called me to pick up the car they showed me the backing plates from the pads had come loose and were rubbing. They removed them and did a road tested to make sure.
When I got the bill it was only for the Synthetic Oil Service. I asked why they didn't charge for fixing the brakes The manager (AST Manager) Jaymes kiddingly said, I can if you want but we try to be an honest shop. We just fixed it as part of the brake inspection.
I'm telling all our friends how satisfied we are and hope anyone reading this will feel confident they can use this shop and not get ripped off.