The one star is for last night's driver. The counter "Help" was a disaster. If you don't like people or your job, do humantiy a favor and go somewhere else to work. I can't believe the rudeness of people. "I need the registration to allow you to see the vehicle." "The registration is IN the vehicle." "You need the registration." Get the picture? I would never ever ever ever wish that kind of service on anyone. I'm sure there are nice people there, but it's not worth it to wait for one. What a wreck. A perfect step in this day for us. P.U.