My family and I have been going to Hopi for years now. The staff is always super friendly and they really go into detail about the issues with your pet instead of rushing you. We never have a long wait and it's super easy to schedule an appointment. My dog had papilloma virus and had developed three big papilloma's on her lips and gums. We paid around $300 to have them surgically removed (due to them being in the way of her eating) and it's been two/three months since and none have grown back! Plus you can barely see her scars! We also went to go get her hotspot on her leg looked at. After trying sprays, ointments and a new diet we thought there would be no cure but after just a week and a half of special medicine prescribed to her it has reduced to half the size it was and she so far is no longer chewing and licking it! The only reason I won't give them 5 stars is because they are a little more expensive (I am a college student) but if you don't mind spending extra money for better service and results then I totally recommend them!