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  • Short Version: Always loved their bagels and their egg sandwiches. Always hated the long wait. Long Version: I usually weight my ratings more heavily on food, but in this case, the wait and whole inefficient process of ordering just makes this such a terrible experience. What is the purpose of one person taking orders but not taking payment? How about just taking orders and payment and using the extra person to prepare the food so that we can get through the line faster? As for the bagels, the Everything Bagel is my favorite with salmon schmear on one side and light plain schmear on the other side. My office order Einstein bagels for us every Friday so I usually need to get to the kitchen early otherwise the Everything Bagel has been claimed. On the weekends, when the line is even worse, I like to order an Egg, Turkey and Cheddar sandwich on an Everything Bagel, but instead of the Turkey Sausage that is on the menu, I ask for Breakfast Turkey, which is just regular Turkey Lunchmeat. However, if you ask for Turkey Lunchmeat, they charge you an extra $1.50, but if you ask for Breakfast Turkey, it's free of charge. It must be a difference in portions. I also add plain schmear to one side, which is important because if it's added to both sides, your fillings will just slide out and your sandwich gets messy as funk. Anyways, I was there this weekend and it took me, no exaggeration, 40 minutes from the time I ordered to when my name was called. Booooo! Let's channel Einstein a bit more and get smarter with the ordering and preparing of food process!
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