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  • SUPER SLOW SERVICE!!! RUDE CASHIER!! I hope the staff are reading this because I'm about to give you some FREE helpful tips to avoid situations like this in the future. I'm doing you a favor despite the horrible service I received, tonight. So, I got a coupon for a $2 taho promo for shopping at the grocery. I went in line to avail it. It was a looong wait because the customers before me took forever to order and most of the staff were not paying attention. Tip 1: Customers first!! They were doing other things instead of minding CUSTOMERS!! Your business comes from customer transactions. Help them first before you do other stuff! Anyway, a nice guy noticed me waiting and prepared my order. Then I waited some more at the register to get charged for it. After what seemed like forever, the guy reminded one of the ladies that I've been waiting. The lady finally charged me for it then checked my coupon and my receipt. Only AFTER the charge had gone through did she had the audacity to tell me that I don't actually qualify for the promotion because apparently I needed to have spent at least $25 at the grocery to avail it. Tip 2: Check for requirements before processing any transactions!! Are you serious?? You could've told me in the first place that I did not qualify so I didn't have to wait for so long!!! Also, the way she told me that was plain rude! She sounded annoyed like I did it on purpose or like I was some kind of cheater trying to scam them (of taho?? Seriously?? Ganun ba kasarap taho niyo?) Tip 3: Think before you speak. Lady, you work in customer service. There are better ways to tell a customer they don't qualify without being rude! Specially if it's not the customers fault! No where on the receipt NOR the coupon does it say the that purchase had to be at least $25!!! All this rudeness for a $2 dessert?? Tip 4: Communication goes a long way! Since it's not on any of the receipts/coupons, please communicate this restriction to the grocery cashiers so they don't give "unqualified" customers your coupons. It will save, not just the customers, but also YOUR TEAM a lot of time and effort. Maybe, it will also save them from rude encounters like the one I experienced tonight. Crispy Town staff, please take note.
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