I give them 2 stars because I've bought things here with pretty decent prices. However the lack of customer service makes it feel really unpleasant to even be in there. I try to hurry in and hurry out. The times I have taken in items they don't really select much because they say they have to much of certain things but never have it in the sizes I'm looking for. They really don't give a lot either for items they buy. I was doing it because I have a growing baby and I thought I could buy here and re sale when I needed bigger sizes but truth is they won't even take back stuff they sold to you to begin with. I don't think this company really works to convenience you more like they just care about making money.