My best friend really wanted to try the Famous Giordano's Pizza and since we weren't going to go to Chicago anytime soon, we thought to try it here around Saturday at 1 am. When we got seated, it took a good 15 minutes for our server to come take our order. We asked if substitutions could be made on one of the speciality pizza's and he said no but we could do the make our own. So we tell him what we want on the make your own pizza but he then specifies it is a thin crust pizza. At that point, we decide we're just go with a small cheese pizza double dish with the toppings of our choice.
He ask us if we want anything to drink and we tell him water. The restaurant is not that busy but our server forgets our drink order and after 10 minutes we chase him down and he promptly brings it to us. The pizza itself took more than 45 minutes to come out and even the table next to us was complaining.
Now when the pizza does arrive, I take a bite into it and the toppings (mushrooms, onions) that I ordered on the pizza are cold and even the dough is not cooked well. The sauce on the pizza lacked any sort of taste. My best friend's pizza also felt cold in the center. We both felt the pizza wasn't freshly made but instead pre-made and warmed up in the microwave. We were disappointed that we just took one bite and asked for the check.
I never met a pizza I didn't like but the lack of good service and the fact the pizza was not fresh makes me feel this particular establishment needs improvement. I will not be back..