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| - I often go to this location for free air pressure checks. Last year, my Toyota Highlander (aka Wonder Woman) got a flat tire. I'd replaced the van's original tires, at another Discount Tire location (and bought warranties), but kept one of the original's most treaded tires, as a spare. With the new tire going flat, I was forced to use the original spare and now paranoid about driving around with no spare tire.
It was incredibly hot this day, and a kind stranger helped me change my flat (chivalry isn't dead) at a gas station. I hate being "a damsel in distress" and not have what I need for emergencies. Thus, I keep my van loaded with emergency supplies: i.e., hydraulic jack, jack stands, tool kit, flares, first aid kit, etc. The stranger was surprised that I had everything he could possibly need to make the job easier. I was equally surprised that he refused to take any money. Sorry for this transgression, but since I'm originally from another state, I've found native Arizonians kinda standoffish. We joked a lot and he told me the acronym for his Fiat (Fix It Again Tony), while I shared about my other vehicle: a Ford Explorer (First One on the Road Dead or Fix Or Repair Daily). With spare on, I then drove to this location real (ladylike) fast to purchase a new spare tire.
While the Salesman was more than eager to sell me a new tire, I halted him in his tracks by informing him that I already knew they wouldn't carry this particular tire in stock and was looking for a cheap replacement, from his location, as a spare. In addition, I told him that I'd like to order the new warrantied replacement tire and have it shipped to a different Discount Tire location, closest to my home. Got that? Nowadays, I often check to see if Salespeople are really listening or just trying to push a particular product on you. The Salesman smiled and nodded politely, all the while taking note of my tire. I laughed, while I set my watch, and waited for his return. Five minutes later, he came back and informed me that I was correct about the warranty tire (well duh) and that he carried other alternatives for my vehicle. OKaaay, I chose the cheapest GOOD tire as a spare. He also assured me that he'd place the order for the warranty tire and it would be shipped to my preferred location, within a day.
I was back on the road, with my new spare, in about 30 minutes smiling at the whole experience.
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