Despite the busy late night rush, I received the upmost professional and understanding customer service. I ordered the wrong burger and there was a huge line. I asked the lady handing out the orders if she could alter the burger to a double double instead of a cheeseburger if it wasn't made yet. I offered to wait in line and pay for it, but all I wanted to do was place the order so I wouldn't have to wait any longer than I waited. She said she would take care of it and asked the grill person whom kindly nodded and gave her that okay.
Great team work and great service! Thank you In n out!