I called three days ago about me having a UTI. I never heard back so i call again today and they girl on the phone tells me that there is no communication in the computer to show i called three days ago, and, there are no appointments today so she suggest i go to urgent care. Do not expect the office staff to care about you at this office. Did not know how crappy healthcare is here in Arizona. My doctor in Oregon would just have me leave a urine sample and they would test it and call in a prescription. But oh no, not here in Arizona, they have to SEE you for an office visit (money grab) and you have to pay your copay. Just for them to dip a test strip in your urine while you sit in the room for 45 minutes. That time could be given to someone who actually needs to see the doctor and not just a dip test in urine.