This franchise, has had a management change and has made this stay a bad experience, when asked one day to talk to GM, I was asked if I made an appointment , are you kidding me . They use paper plates when corp people are not around and change to real plates when they are. Drinking wine from a paper cup, is not what I call and experience. Eating from paper plates , that I can do at super 8 motel. The brand always shows real glasses and real plates, but this new mgt, changes to paper plates when no one is around to save a nickel. Bad choice. While the stay of 10 plus weeks, has seen a drastic change in this hotel. Good people who served us with grace are gone. poor mgt. You walk around and the good feeling is gone. How sad to see a brand fall apart. They need to fix it. They still have some good people, but you can sense the bad change.