Al took me in last minute and stayed open an extra hour and a half, taking out what was supposed to be cold fusion extensions, done somewhere else. (the horrible other women just glued hair to my head) A technique, Al informed me, that should not have been performed on my type of hair. Nor was it what I asked for. She must've heard the panic in my voice. Al was gentle, kind, and understanding. She also went over other types of extensions that would be more suitable for me. Very reasonable prices. You can tell she cares about her clients.....and their hair. THANK YOU!